Al Amri Tourism Terms & Conditions

Last updated: August 2026

1. About These Terms

These terms apply when you visit the Al Amri Tourism website, contact our team, request a quote or use a travel service arranged through us. By using the website or confirming a service, you agree to follow these terms together with any written booking details we provide.

2. Our Travel Services

Al Amri Tourism helps arrange Dubai and UAE tours, desert safaris, activities, yacht charters, helicopter experiences, transport, hotels, flights, visa guidance and customised travel plans. The exact service, inclusions, timing and supplier are confirmed for each request before booking.

3. Enquiries, Quotes and Availability

Information shown on the website is for general guidance. Prices, schedules, availability, inclusions and supplier terms may change. A quote is not a confirmed booking until our team confirms it in writing and any required payment or booking step has been completed.

4. Supplier Services

Some services are delivered by independent hotels, airlines, transport companies, activity operators, yacht providers or other travel partners. Their own operating rules, safety requirements, age limits, cancellation terms and payment conditions may apply. We will share relevant supplier conditions when they are available to us.

5. Customer Information and Responsibilities

You are responsible for giving accurate names, contact details, travel dates, passenger information and service requirements. You should review confirmations promptly and tell us about errors or changes as soon as possible. We are not responsible for problems caused by incomplete or incorrect information supplied by a customer.

6. Payments and Confirmation

Payment requirements depend on the selected service and supplier. A booking may require full payment, a deposit or payment directly to a supplier. Confirmation is subject to successful payment where applicable. We will explain the relevant amount, method and deadline before asking you to proceed.

7. Changes and Cancellations

Changes and cancellations are governed by the terms communicated for the relevant booking. Supplier fees, fare differences, administration charges or non-refundable amounts may apply. We will make reasonable efforts to help with a request, but availability and refunds depend on the supplier's rules.

8. Travel Documents, Visas and Eligibility

Customers must hold valid passports, visas, permits and other documents required for their journey. Our visa assistance is guidance only and does not guarantee approval. Immigration decisions, entry permission, processing times and requirements remain with the relevant authorities.

9. Safety and Special Requirements

Customers should tell us about medical needs, mobility requirements, allergies, pregnancy, age restrictions or other circumstances that may affect a service. Operators may refuse participation where safety rules or eligibility requirements are not met. Customers must follow instructions from guides, drivers, crew and activity providers.

10. Delays, Disruptions and Events Outside Our Control

We are not responsible for delays, cancellations or changes caused by weather, traffic, airline or supplier disruption, government action, illness, strikes, security events or other circumstances beyond reasonable control. We will try to communicate updates and support practical alternatives where possible.

11. Website Content and Links

We aim to keep website content useful and current, but photographs, descriptions and availability may change. The website may contain links to external platforms. Those platforms operate independently and their content, availability and policies are outside our control.

12. Limitation of Responsibility

Al Amri Tourism acts as a travel coordination partner for services provided by third parties. Our responsibility is limited to the reasonable handling of the service request and communication of confirmed information, subject to applicable law and the specific supplier terms for your booking.

13. Privacy

Information submitted through our website or booking channels is handled according to our Privacy Policy. By sending an enquiry, you confirm that the details provided may be used to respond to and manage your travel request.